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The Agenda

February 27th  
3:00pm – 5:00pm  Interactive Afternoon Workshop (see below for more info)
5:00pm – 7:00pm Happy Hour at Infinity's Office
February 28th  
8:30am – 9:00am  Registration/Breakfast/Networking
9:00am – 9:10am Welcome
9:10am – 9:50am Microsoft CRM 2011 New and Hidden Features
9:50am – 10:20am Microsoft Dynamics CRM: The Road Ahead
10:20am - 10:30am Q&A
10:30am – 10:45pm Break/Networking
10:45am - 11:45am CRM Breakthrough: Client Panel and Real World Success Stories
11:45am - 12:00pm Closing Remarks
12:00pm - 1:00pm Lunch
1:00pm - 3:00pm Industry Breakout Sessions

register today space is limitedInteractive Afternoon Workshop

This year Infinity will offer an interactive work shop the day before our i3 event. This workshop will walk through the upgrade process from CRM 4.0 to 2011. It will also cover:

Major Functionality Changes in 2011

  • User Interface Changes.
    The new ribbon interface delivers a consistent, familiar navigation and user experience.

  • RoleTailored Design.
    Role-based forms ensure that business professionals have more efficient access to the information that they need, and how you can restrict users from seeing data that they are not authorized to view.

  • Field-level Security.
    CRM 2011 will now allow you to apply security at the “Field Level,” not just at the Record level.

Version 4 to 2011 Upgrade:

  • Dynamics 2011 Requirements
  • Upgrade Scenarios
  • Planning & Execution
  • Post-Upgrade Considerations

Preparing to Upgrade.
What you can do now to prepare for the upgrade.



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